24 hours before check-in, you will receive an access code. Make sure to have it with you.

You can also see it in the link where all your reservation information is.

There are two digital codes:

• One code for the main entrance (digital keypad with checkmark ✓).

• Another code for the safe with your room key.

In this video, we show you how to open and close the main door and how to get to each room.

Uber and similar appscannot pick up passengers inside Cancun Airport, and airport taxis tend to be very expensive.

To make your arrival easier, we have created aWhatsApp groupthat connects OMA guests with authorized transportation companies that offer safe and fair rates.

Click the link or button to book your transportation:
https://chat.whatsapp.com/Ey1AgH8Q2qH0kNpSNfMu91

Book Transportation

Este no es un servicio operado por OMA, sino una red de transportistas independientes de confianza.

Join the group to coordinate your transfer directly.

We recommend withdrawing pesos at the airport and having change available. Although all units accept credit cards (with a 5% extra fee) and dollars.

Once at OMA, you can freely use Uber or Didi within Cancun.

Rates:

• $650 MXN – Airport to OMA

• 5% additional if you pay with a card

• $350 MXN fee for no-show

Important notes:

• Payment is made directly to the driver.

• OMA is not responsible for the service or payments.

• It is a shared group, so you will see requests from other guests.

Map

1. Load the map:Save the route in your navigation app before you leave, as the signal is weak near the area.
2. Follow the recommended route:Use the route shown in the image or video. Avoid shortcuts suggested by the GPS, as they may take you through dirt roads or jungle.
3. Road details:The new road is under construction and some sections may not have signage. Look for the OMA signs along the way.
4. Final stretch:The last part is a dirt road, but it is safe to travel.

MIRA EL VIDEO PARA QUE SEPAS COMO LLEGAR

Yes, in Cancun. But NOT at the airport.

Outside the airport or to go from OMA to the airport you can use:

• Uber

• Didi

• InDrive

IMPORTANT NOTE: These platforms are only available between 8:00 a.m. and 8:00 p.m.

Outside of those hours, we recommend booking with our trusted providers via WhatsApp:
https://chat.whatsapp.com/Ey1AgH8Q2qH0kNpSNfMu91

From OMA to the airport is very quick and easy, it takes about 15 minutes (depending on traffic).

Between 8:00 am and 8:00 pm, the easiest and most economical option is to request an Uber, Didi, or InDrive.

If you need a service early in the morning or before 8:00 am, we recommend booking with our trusted providers via WhatsApp:
- A Van ($650 pesos) book at this link:
https://chat.whatsapp.com/Ey1AgH8Q2qH0kNpSNfMu91

Private drivers ($500 pesos) Contact them directly preferably 24 hours before your transfer to ensure availability:

Francisco +52 1 998 353 6137
Jonathan +52 1 998 242 4999
Elke +52 998 214 6614

Yes. Continental breakfast is included.

Schedule:8:00 a.m. – 10:00 a.m.

Includes:

• Coffee or tea

• Fresh fruit

• Toast with butter and jam

Extras:

• OMA Eggs – $150 MXN

• Yogurt with granola – $150 MXN

NO.
It has an additional cost and it is important that you confirm if you would like to have dinner.

Schedule:6:00 p.m. – 8:00 p.m.

• 3 Quesadillas – $150 MXN

• Sandwiches – $150 MXN

• Dish of the day – $300 MXN (if available)

If you arrive after 8:00 p.m., we can leave a sandwich in your room. Just let us know in advance through the platform where you made your reservation.

If you wish to eat outside of service hours (Before 8am or after 8pm), the extra cost per room is $100 pesos and only if staff is available to assist and if there is still food. The limit is 9:30 p.m.

Localiza – Our recommendation

• Airport delivery

• Competitive prices

• Special discounts for OMA guests

• Variety of vehicles

• Servicio confiable

  Check Localiza

Note: OMA is not responsible for the service provided by Localiza, it is just a recommendation.

Yes.

You can order food until 8:00 p.m. through:

• Uber Eats:https://www.ubereats.com

• Rappi:https://www.rappi.com.mx