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OMA Cancún
Guest information

Welcome to OMA Cancún

Open your Mind · Master your Body · Awaken your Spirit

The essentials

Everything you need to know

Check-inFrom 3:00 pm.
Self check-in from 8:00 pm: keep your codes handy.
Check-out11:00 am.
If you wish, for an extra $200 you can stay in the room until 2:00 pm.
Service hours8:00 am to 8:00 pm.
Breakfast8:00 to 10:00 am.
We include fruit, bread, coffee and tea at no cost.
Dinner6:00 to 8:00 pm.
Private service, by reservation. $300 per person.
ParkingFree, outside OMA.
Wi-FiFast, free, and with signal outdoors too.
How to get here

We are 20 minutes from the airport

Route from Cancún airport to OMA 20minutes · from the airport to OMA

Choose the route on the left, via QROO 180.

Take me to OMA
Route from OMA to Cancún airport 15minutes · from OMA to the airport

The way back is more direct and faster.

Take me to the airport

When you open Google Maps, choose the left route via QROO 180, as shown in the image. Follow the signs to Tulum, Mérida and Avenida Huayacán, then continue with the map directions and the OMA signs.

We recommend opening the map before you leave the airport, because the signal is weak on the last stretch of the road.

How to book your transfer

Uber and similar apps cannot pick up passengers inside Cancún airport, and airport taxis tend to have high rates.

To make your arrival easier we created a WhatsApp group that connects OMA guests with authorized drivers, at safe and fair rates. Join the group and coordinate your transfer directly with them.

Transportation from Cancún airport to OMA
  • $650 MXN · from the airport to OMA.
  • 5% extra if you pay by card.
  • $350 MXN no-show fee.
  • Payment is made directly to the driver.
  • It is a shared group, so you will see requests from other guests.

This is not a service operated by OMA, but a network of trusted independent drivers. OMA is not responsible for the service or the payments.
We recommend withdrawing pesos at the airport and bringing change. All vehicles accept cards (with 5% extra) and dollars.
Once at OMA you can freely use Uber or Didi within Cancún.

Food at OMA

Food at OMA

Every morning we lay out, free and self-service, fruit, bread and coffee or tea, from 8:00 to 10:00 am.

The cooked breakfast service has an extra cost, with eggs your way and other hot options, during the same hours.

In the evening we have dinner service from 6:00 to 8:00 pm for $300 per person, with vegetarian options. It includes the dish of the day and a small dessert.

It is important that you confirm if you want dinner, because the service is practically private and is prepared only for those who let us know in advance.

Self-service breakfast at OMA Cancún
How do you book your dinner?

Write to us through the same channel where you made your reservation, where our messages reach you. If you booked through Booking, write from Booking; if it was Airbnb, from Airbnb.

The whole team sees that channel, so your message is answered faster. We do not offer 24-hour guest service via WhatsApp.

Classes

Yoga and meditation in the morning

These are group classes and you can join even without booking. You pay for them right here at OMA.

Even so, booking online secures your spot, especially if the group is full or there is a retreat that day.

Ceremony

The temazcal is planned ahead

It is not just another activity: it is an ancestral Mexica four-door ceremony lasting around two and a half hours, with preparation beforehand and rest afterward.

That is why it is booked separately and in advance. If you want to experience it during your stay, let us know as soon as you can so we can arrange the temazcalero.

If there are less than 24 hours before you leave and you want to book something, write to us through the same channel where you made your reservation and we will see if we can fit it in.

Frequently asked questions

What guests ask us most

How do I enter OMA and my room?

24 hours before check-in you will receive an access code. Make sure you have it with you. You can also find it in the link with all your reservation details.

There are two digital codes:

  • One code for the main entrance (digital keypad with a checkmark ✓).
  • Another code for the safe where your room key is kept.

In this video we show you how to open and close the main door and how to get to each room.

How do I book transportation from the airport to OMA?

Uber and similar apps cannot pick up passengers inside Cancún airport, and airport taxis tend to be very expensive.

To make your arrival easier we created a WhatsApp group that connects OMA guests with authorized transportation companies offering safe and fair rates.

Join the group to coordinate your transfer directly

Rates:

  • $650 MXN from the airport to OMA.
  • 5% extra if you pay by card.
  • $350 MXN no-show fee.

Important notes: payment is made directly to the driver. OMA is not responsible for the service or the payments. It is a shared group, so you will see requests from other guests.

We recommend withdrawing pesos at the airport and bringing change, although all vehicles accept cards (with 5% extra) and dollars.

How do I get to OMA from the airport by car?

Open the map

Save the route in your navigation app before you leave, because the signal is weak near the area.

In Google Maps we recommend choosing the left route via QROO 180, as shown in the image:

Recommended route via QROO 180

When you leave the airport:

  • Follow the signs toward Cancún.
  • Take the exit toward Chetumal and Playa del Carmen.
  • Stay to the right and take the exit toward Mérida, Mexico 180D and the Chichén Itzá toll.
  • Continue on highway 180. Cross the bridge: on your left is the Maya Train station. Keep straight until the exit to Avenida Huayacán and turn right where the Gulf gas station is.
  • Keep straight on Huayacán until the first stop. There, turn right onto Avenida Chac Mool, stay to the left, make the U-turn and take the exit to the right onto C. Alfredo V. Bonfil.
  • Continue on Rogelio Castorena street for 1.5 kilometers. You will pass the FGE building (State Attorney General) and 700 meters ahead, where there is a white building, you will see the first OMA sign. Turn right.
  • Continue on the unpaved road following the OMA signs.

We are waiting for you at OMA Cancún! 🌿

Watch the video to see how to get here:

Can I use Uber or similar services?

Yes, in Cancún. But not inside the airport.

Outside the airport, or to go from OMA to the airport, you can use Uber, Didi or InDrive.

Important note: these platforms only operate between 8:00 am and 8:00 pm. Outside those hours we recommend booking with our trusted drivers via WhatsApp: join the group.

How do I get from OMA to the airport?

From OMA to the airport is quick and easy, about 15 minutes depending on traffic.

Between 8:00 am and 8:00 pm, the easiest and cheapest option is to request an Uber, Didi or InDrive.

If you need the service in the early morning or before 8:00 am, we recommend booking with our trusted drivers:

  • Van ($650 pesos) · book it in the WhatsApp group.
  • Private drivers ($500 pesos) · contact them directly, ideally 24 hours before your transfer to secure availability.
Do you offer breakfast?

Yes. The continental breakfast is free: coffee, fruit and toast.

Hours: 8:00 am to 10:00 am.

For just $150 pesos extra you can add an omelette (Egg OMA).

Do you have a restaurant?

No. But we do offer dinner service, practically private.

It is important that you confirm if you would like dinner.

Hours: 6:00 pm to 8:00 pm. Cost: $300 pesos. Includes dish of the day and a small dessert.

If you arrive after 8:00 pm, we can leave a sandwich in your room. Just let us know in advance through the platform where you made your reservation.

If you wish to eat outside service hours (before 8 am or after 8 pm), the extra cost per room is $100 pesos, and only if staff is available and there is still food. The limit is 9:30 pm.

Which company do you recommend for car rental?

Localiza is our recommendation:

  • Airport delivery.
  • Competitive prices.
  • Special discounts for OMA guests.
  • A variety of vehicles.
  • Reliable service.

See Localiza

OMA is not responsible for the service provided by Localiza; it is only a recommendation.

Are there restaurants nearby?

Yes, by car. There is nothing within walking distance.

There are many excellent restaurants 10 minutes away by car on Avenida Huayacán.

See our recommendations

Is there food delivery service?

Yes. You can order food until 8:00 pm through:

Uber Eats · Rappi

How do I book a therapy?

With more than 24 hours' notice, the easiest way is to book online on our website.

See and book therapies

If there are less than 24 hours left, contact us directly via WhatsApp: write to OMA.

How do I contact OMA Cancún?

For any question about your reservation, your arrival or your room, contact us directly from the platform where you made your reservation. It is the fastest channel and lets the whole team see and answer your request.

WhatsApp message before your arrival: one day before, you will receive a message sent from our reservation platform, Hostaway. It will come from a number with a +1 area code. It is a messaging channel only and does not receive calls.

It is very important that you reply to that message within the next 24 hours. Replying enables the conversation so we can send you important information about your arrival and stay in touch with you via WhatsApp.

For urgent situations only: you can write to OMA's WhatsApp. Service hours are 8:00 am to 8:00 pm. After 8:00 pm we cannot guarantee a reply on that number.

For arrivals after that time, use the chat on the platform where you booked, as the guest service team will be watching for your arrival.

OMA's general WhatsApp is used mainly for information and bookings for massages, therapies and holistic experiences.

Contact via WhatsApp · +52 998 321 6658

Where we are

Mario Ernesto Villanueva Madrid 3

77560 Cancún, Q.R. · 20 minutes from the airport.

OMA Cancún

More than a hotel: a space to heal

OMA is a family-run holistic center surrounded by nature. More than a place to sleep, it is an invitation to pause and reconnect with yourself.